Support
Real people who play the game.
Ask about setting up, billing, or why your village did something. Everything goes through the live chat - leave a message any time and we answer there.
Live chat
Where all our support happens. Usually staffed Daily, 10:00-22:00 CET. Leave a message any time - it waits for us, and your reply appears here when you come back.
Your account
Licence key, browsers, invoices, cancelling - all on your account page.
Go to your accountBefore you ask
Common questions
Do I need to install anything?
A browser extension called Tampermonkey (free, for Chrome, Firefox, Edge, Safari and Opera) and then Tribal Works itself, which is one click from the download page - no account needed to get it. The guide walks through it with pictures.
Is it allowed?
No. The Tribal Wars rules forbid automated play, and accounts that use it can be banned. We don't pretend otherwise and we don't sell tricks to hide it. Tribal Works is built to play like a careful person - sensible hours, no inhuman precision - but the decision to use it, and the risk, are yours. Read the terms first.
What happens when the game shows a bot check?
Tribal Works stops, sounds an alarm in your tab and waits. It never tries to solve one - that is for you to do. When you have, press "I have solved it - carry on" and it picks up exactly where it was, including bringing home troops it moved out of the way.
Does it keep running when I close the tab?
No - it runs inside your game tab, so it works while that tab is open. It does not have to be the tab you are looking at: leave the game open in the background on a computer that stays on, and it keeps your village moving day and night. Reopening the game starts it again automatically.
Can I use it on more than one account or computer?
One licence covers 2 browsers. Moved to a new computer? Reset your browsers from your account page and the new one takes the free slot.
What does it cost, and can I cancel?
6,99 EUR a month, or less if you take three, six or twelve months at a time - a year is two months free. The monthly plan renews until you cancel it from your account page; it keeps working to the end of what you paid for, and you are not charged again. The longer lengths are a single payment that never renews on its own.
Which worlds and languages does it support?
Every Tribal Wars world on the international and the national servers, and the panel speaks the language of the server you play on - English, Dutch, German, French, Spanish, Italian, Portuguese, Polish, Czech, Hungarian, Romanian, Greek, Russian, Swedish, Danish, Norwegian and Arabic. It reads each world's settings itself (speed, archers, paladin, night bonus), so there is nothing to configure per world.
Is my account password safe?
Tribal Works never sees it. It runs inside the game tab you are already signed in to. Your settings stay in your own browser; the only things it sends us are your licence key, a random id for the browser, the version you run and the world you play on - enough to check the licence, nothing more.
The guide covers setting up in detail.