TRIBAL WORKSTRIBAL.CX

Support

Real people who play the game.

Ask about setting up, billing, or why your village did something. We answer in the chat when we are online and by email when we are not.

Live chat

The quickest way. Usually staffed Daily, 10:00-22:00 CET. Leave a message any time - we'll reply here or by email.

Email

For anything that needs a longer answer.

support@tribal.cx

Your account

Licence key, browsers, invoices, cancelling - all on your account page.

Go to your account

Before you ask

Common questions

Do I need to install anything?

A browser extension called Tampermonkey (free, for Chrome, Firefox, Edge, Safari and Opera) and then Tribal Works itself, which is one click from your download page. The guide walks through it with pictures.

Is it allowed?

No. The Tribal Wars rules forbid automated play, and accounts that use it can be banned. We don't pretend otherwise and we don't sell tricks to hide it. Tribal Works is built to play like a careful person - sensible hours, no inhuman precision - but the decision to use it, and the risk, are yours. Read the terms first.

What happens when the game shows a bot check?

Tribal Works stops, sounds an alarm in your tab and waits. It never tries to solve one - that is for you to do. When you have, press "I have solved it - carry on" and it picks up exactly where it was, including bringing home troops it moved out of the way.

Does it keep running when I close the tab?

No - it runs inside your game tab, so it works while that tab is open. Leave it open on a computer that stays on, and it will keep your village moving day and night. Reopening the game starts it again automatically.

Can I use it on more than one account or computer?

One licence covers 2 browsers. Moved to a new computer? Reset your browsers from your account page and the new one takes the free slot.

What does it cost, and can I cancel?

€4.99 a month, charged monthly. Cancel from your account page at any time - it keeps working until the end of the month you have paid for, and you are not charged again.

Which worlds and languages does it support?

Every Tribal Wars world on the international and the main national servers - English, Dutch, German, French, Spanish, Portuguese, Polish, Czech, Hungarian, Romanian, Greek, Nordic, Italian, Russian and more. It reads the world's settings itself (speed, archers, paladin, night bonus) so there is nothing to configure per world.

Is my account password safe?

Tribal Works never sees it. It runs inside the game tab you are already signed in to. Your settings stay in your own browser; the only things it sends us are your licence key, a random id for the browser, the version you run and the world you play on - enough to check the licence, nothing more.

The guide covers setting up in detail.

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